Add any communication channel to receive requests, add the dialog intelligence bot to facilitate the first line support
Standardize processes, automate manual tasks and optimize your service and support processes to exceed your customers' and employees' expectations
Immediately qualify the request or issue, add the responsible staff, set tasks, send alerts and notifications, reply to the messages using the predefined rules and triggers
Integrate your current business applications (ERP, CRM, etc.) and other data sources to create a complete view of the service process and customers’ needs across the company
Rapid development and online delivery of interactive dashboards and aggregated reports to improve the KPI
Every day Flexbby performs the implementation of new and supporting existing projects. Our customers are large worldwide well-known companies from various industries.
The total number of business users exceeds 25 thousand. Our customers are satisfied with the flexibility and scalability of Flexbby One solution. We ensure high system performance for all operations inside the workflows through their full automation without limiting the number of events and transactions.