Add any communication channel to receive requests, add a dialog intelligence bot to facilitate the first line support
Standardize processes, automate manual tasks and optimize your service and support processes to exceed your customers' and employees' expectations
Immediately qualify requests an issues, add the responsible staff, set tasks, send alerts and notifications, reply to messages using the predefined rules and triggers
Integrate your current business applications (ERP, CRM, etc.) and other data sources to create a complete view of the service process and customers’ needs across the company
Rapid development and online delivery of interactive dashboards and aggregated reports to improve KPIs
Our professionals will analyze your workflows and provide the digital transformation advice
Build dialog flows in minutes and run support conversation for your website, messengers or social networks.
Manage your issues, tickets and requests with Kanban boards. Create rules and notifications for each step of your support workflow and automatically control KPIs and time limits
Integrate with your favorite tools and solutions to obtain your data in one place. Empower your workflows with Event-Driven Architecture and Robotics Process Automation tool
Every day Flexbby performs the implementation of new and supporting existing projects. Our customers are large worldwide well-known companies from various industries.
The total number of business users exceeds 25 thousand. Our customers are satisfied with the flexibility and scalability of Flexbby Workflow solution. We ensure high system performance for all operations inside the workflows through their full automation without limiting the number of events and transactions.